A typical thMenu setup takes 20-30 minutes for a hurried restaurant owner, or 1-2 hours with proper prep (photos, translations). This guide walks through the five stages from zero to a live digital menu.
1. Account creation (2-3 minutes)
Head to thMenu.com and click "Get Started Free." Three pieces of information are enough: email address, password, and restaurant name. A verification email arrives immediately; clicking it activates your account and lands you in the admin panel.
Important: the email you use becomes the owner of the account. If you share with a business partner, pick a shared inbox (info@restaurant.com); later you can add users from "Staff Management."
2. Restaurant profile (3-5 minutes)
Once inside, fill in "Restaurant Info": full address (auto-resolves to Google Maps coordinates), phone, operating hours (per-day), restaurant type (cafe / restaurant / bar / fast-food / fine dining), and a 1-2 sentence summary.
Upload a logo: 512×512 px, PNG (transparent background preferred), max 2MB. This logo appears at the top of your digital menu, in the center of the QR code, and on social shares.
Pick theme colors: primary color (for accent buttons), background (usually white or very light gray), and text color. 8 ready-made themes are available; "Custom" lets you enter HEX values.
3. First menu category (2 minutes)
Move to "Menu Management." Click "New Category" to create your first one. Enter the category name (e.g., "Starters," "Main Courses," "Desserts"), an optional description, and a sort order. Optionally pick a category icon — 40+ food icons are available.
Tip: 3-5 categories are enough for day one. You can add more later. Starting with too many slows the menu down and overwhelms guests.
4. Adding products (1-2 minutes each)
Under a category, click "Add Product." Fields per product: name, price, description (1-2 sentences), category (preselected), serving size (optional), and photo upload.
Allergen info: tick boxes for the 14 EU-14 standard allergens (gluten, eggs, dairy, nuts, shellfish, etc.). AI on Pro+ suggests them automatically — type "Shrimp meatballs" and crustaceans + eggs get pre-ticked.
Photos: square (1:1) preferred, minimum 800×800 px, JPG/PNG/WebP accepted. thMenu auto-converts to WebP, generates thumbnails, and serves via CDN.
5. QR code download and test (3-4 minutes)
Open the "QR Codes" page. Two options: a single QR (same for all tables — most common) or per-table QR (each table unique — needs Platinum for ordering).
Pick a format: PNG (for print stands), SVG (vector, for large posters), or PDF (single-page logo + QR + Wi-Fi). Logo is centered; logos up to 25% size don't impair scanning.
Scan the QR with your phone — your menu should open. If not: switch off Wi-Fi and try 4G/5G, or copy the link into a browser. If something's still off, thmenu@synaltix.io replies within an hour.
First-week checklist
After setup, in the first week: (1) Enable multi-language (Pro+) — at minimum English and German if you're in a tourist zone. (2) Create staff accounts (Staff Management → New Staff → set role). (3) Add Wi-Fi password (Settings → Wi-Fi). (4) Connect social media. (5) Open the feedback form.
The thMenu help center has video walkthroughs for each step. The chat icon in the bottom-right launches live support; typical response time is 12 minutes. The first week is busy, but after that 15-30 minutes a week for menu updates is enough.
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