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FAQ

Frequently asked questions

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No. Customers simply scan the QR code with their phone camera. The menu opens instantly in the browser — no app download, no account, no registration required.

thMenu supports 20 languages including Arabic (RTL), Japanese, Chinese, Korean, and all major European languages. The visitor's device language is automatically detected.

Pro: adds waiter calls, bill requests, campaigns, AI descriptions. Platinum: adds table ordering, order tracking, and staff management.

Yes, on all paid plans you can use a custom domain like menu.yourrestaurant.com. SSL certificate, DNS configuration, and technical setup are all provided by thMenu at no extra cost.

Customers add items to their cart and place an order from the table (Platinum plan). The order appears instantly in your admin dashboard where you update status steps.

thMenu is built on Cloudflare's global security infrastructure and encrypts data in transit (TLS) and at rest. Our platform is designed to meet GDPR, KVKK, and CCPA/CPRA requirements — see our compliance, privacy, and terms pages for the full disclosure.

You can enter products manually or use our AI assistant to generate descriptions from product names and photos. Contact support for PDF or Excel import assistance.

Yes. thMenu uses Progressive Web App (PWA) technology. The cached menu on the customer's device can be viewed without an internet connection. Ordering requires a connection.

Toast and Lightspeed are full POS systems with hardware bundles. thMenu is a menu + ordering layer — lighter, hardware-free, and starts at $0. Most customers pair thMenu with an existing POS or use it standalone.

Yes. thMenu runs on Cloudflare's global edge network with sub-100ms response times in 330+ cities. We support 20 languages including Arabic, Japanese, Korean, Chinese, and all major European languages.

thMenu can run alongside your existing POS. Many Turkish restaurants use Menulux for payments and thMenu for the customer-facing QR menu and ordering experience. Migration takes about 1 business day.

No. thMenu runs on any device with a browser — phones, tablets, or laptops. For kitchen display, any Android tablet works. We recommend Sunmi T2 or similar for integrated receipt printing.

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🔒GDPR & KVKK Compliant
Global Sub-100ms
🌐20 Languages
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