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Frequently asked questions

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No. Customers simply scan the QR code with their phone camera. The menu opens instantly in the browser — no app download, no account, no registration required.

Thmenu supports 28 languages including Arabic (RTL), Japanese, Chinese, Korean, and all major European languages. The visitor's device language is automatically detected.

Pro: adds waiter calls, bill requests, campaigns, AI descriptions. Platinum: adds table ordering, order tracking, and staff management.

Yes — on every plan, including the free Starter plan. You can point a domain like menu.yourrestaurant.com at your menu; SSL and DNS setup are handled for you.

Customers add items to their cart and place an order from the table (Platinum plan). The order appears instantly in your admin dashboard where you update status steps.

Thmenu is built on Cloudflare's global security infrastructure and encrypts data in transit (TLS) and at rest. Our platform is designed to meet GDPR, KVKK, and CCPA/CPRA requirements — see our compliance, privacy, and terms pages for the full disclosure.

Yes. The AI menu importer takes your menu three ways: paste the text, photograph the printed menu, or upload a spreadsheet. It proposes categories, products and prices, and nothing is applied until you review the proposal and approve it.

Yes. Thmenu uses Progressive Web App (PWA) technology. The cached menu on the customer's device can be viewed without an internet connection. Ordering requires a connection.

Toast and Lightspeed are full POS systems with hardware bundles. Thmenu is a menu + ordering layer — lighter, hardware-free, and starts at $0. Thmenu runs standalone; it does not connect to a POS.

Yes. Thmenu runs on Cloudflare's global edge network, so your menu is served from a node near each guest. We support 28 languages including Arabic, Japanese, Korean, Chinese, and all major European languages.

Thmenu can run alongside your existing POS. Many Turkish restaurants use Menulux for payments and Thmenu for the customer-facing QR menu and ordering experience. Migration takes about 1 business day.

No. Thmenu runs in any browser — phones, tablets or laptops. For a kitchen display any tablet you already own works; we do not sell, recommend or require specific hardware. Receipt printing is optional and works with common network printers.

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🔒GDPR & KVKK Compliant
Global edge network
🌐28 Languages
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