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industry2026-05-226 min read

When a Customer Downgrades, What Happens to Old Features? — The Silent Feature-Drift Problem in SaaS

Most SaaS apps run a single line of code when a customer downgrades — but old features keep living in the database, leaking revenue and confusing users. Here’s how thMenu’s cascadeTierDowngrade helper closes the gap.

th

thMenu Team

thmenu.com

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