Since November 2025, a 4-branch bakery chain in Kadikoy, Istanbul has been listed on Too Good To Go. They sell 42 surprise bags per day on average: 14,700 TRY extra monthly revenue plus 1,260 kg of food waste prevented. The numbers are not small, but the real lessons are cashier training and the pricing formula.
Operational Setup (Week One)
Start with shrink inventory: track for 7 days how many items leave the display unsold at close. The bakery measured 9-14 sweets plus 6-8 savories per branch nightly. List that volume at 60% capacity on the TGTG store panel. Overestimating is risky; if your "out of stock" rate exceeds 15%, the algorithm pushes you down in search ranking.
Second step: pickup window. For a bakery, 7:30-8:30 PM is ideal; close is at 9. Give a 1-hour slot, but pre-pack three-bag trays so cashiers do not assemble bags during peak.
Price Formula and Margin
TGTG mandates a formula: original retail price × 0.33. A 180 TRY three-pastry pack becomes 60 TRY. TGTG keeps 25% commission, so the restaurant nets 45 TRY. With ~32% COGS at a bakery, the cost of a 60 TRY pack is 19.2 TRY; net profit per sale is 25.8 TRY.
- Margin looks low, but the inventory was already a sunk cost; every sale is pure recovery.
- Monthly 42 × 30 × 25.8 TRY ≈ 32,500 TRY gross contribution; 14,700 TRY net after VAT and ops.
- Customer return rate to the main store: 18% triggered a full-price visit within 30 days.
City Availability and Cashier Training
As of May 2027, TGTG operates in 10 Turkish cities: Istanbul, Ankara, Izmir, Bursa, Antalya, Adana, Gaziantep, Eskisehir, Kocaeli, Konya. The Asian side of Istanbul and central districts are saturated; Besiktas, Kadikoy and Beyoglu have especially high demand. If you are outside coverage, file a waitlist request; the partner manager replies within 6-8 weeks.
Train cashiers on 3 rules: (1) customer shows a 4-digit code on their phone, swipe to collect on the panel. (2) For "what is inside?" answer by category ("3 sweets, 1 bread"), never promise specific items. (3) If stock is insufficient, cancel before the customer arrives; auto-refund fires and your store rating stays intact.
FAQ
Will TGTG cannibalize my regular customers? No. Pickup is near closing time when dinner traffic has ended. Six months of bakery data showed 4% direct cannibalization and 18% new customer acquisition.
What goes inside a surprise bag? End-of-day display leftovers plus baked goods that will not survive tomorrow. Do not prepare separate SKUs for TGTG; it explodes your labor cost.
How does a QR menu integrate with TGTG? On thMenu, enable the "Sustainability" badge; customers see your TGTG store link directly on the menu screen and get a reminder after closing to try a bag.
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