How do I refund a subscription?
You can refund within 14 days via the Stripe portal or by emailing thmenu@synaltix.io.
thMenu refund policy:
- 14 days: from the start of your first subscription — no-questions-asked refund.
- After 14 days: no refund; cancel before the next billing cycle.
- Annual plan: full refund within 14 days; no pro-rata after that.
To refund: Dashboard → Subscription → click "Customer portal", you'll see the "Refund" option in Stripe. Or email thmenu@synaltix.io.
Details: Refund Policy.
Last updated: 2026-05-17